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Shakila Maclean, CEO of All Hours Conveyancing and President of AIC VIC, spoke at the AFNC 2025 (Associations Forum National Conference) in Melbourne. Her keynote highlighted how the conveyancing industry has embraced change and emerged stronger through people-first leadership and purpose-driven innovation.

How Conveyancing is Changing in Melbourne

Shakila’s speech addressed the industry’s response to recent disruptions, from the COVID-19 pandemic to regulatory shifts. She stressed that change is not just about reacting—it’s about leading with empathy, transparency, and long-term vision. By focusing on connection and community, Melbourne’s conveyancing professionals are setting new standards in client service and leadership.

Top Takeaways from Shakila’s Keynote

• Leadership starts with listening and adapting—not always having the answers.
• People-first strategies help teams thrive during uncertain times.
• The future of conveyancing lies in human connection, not just technology or compliance.

🎥 Watch the keynote here:

📘 Explore more about All Hours Conveyancing, a Melbourne-based firm transforming the client experience in property transactions.

📎 Related insights: What is a Conveyancer?